Effective Date: 20th of November 2025
Website: williamsjoeperfumery.com

Welcome to Williams Joe Perfumery. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

1. Acceptance of Terms

By visiting our website, placing an order, creating an account, or using any of our services, you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of the website.

2. About Williams Joe Integrated Enterprise

Williams Joe Integrated Enterprise (“we”, “our”, “us”) operates williamsjoeperfumery.com, an online store for perfumes and related products.

3. Product Information

We make every effort to display accurate product images, descriptions, and pricing.
However:

Colors may appear differently on devices
Fragrance descriptions are subjective
Prices may change without prior notice

We reserve the right to modify or discontinue products at any time.

4. Pricing & Payments

All prices are listed in Nigerian Naira (₦) unless otherwise stated.

We accept the following payment methods:

Debit/Credit Cards
Bank Transfers
Mobile Money / Payment Gateways

Payments are processed securely through trusted third-party providers.
We do not store your card details.

5. Checkout Terms (VERY IMPORTANT)

By proceeding to Checkout, you confirm that:

a. Your Information Is Accurate

You agree that:

Your name, phone number, address, and email are correct
You are responsible for any errors that delay delivery

b. You Have Reviewed Your Order

You acknowledge that:

Perfume products are personal-use items
Orders cannot be modified after payment unless our team approves
Shipping fees (if any) are visible before payment

c. Payment Must Be Completed to Process Order

We only process orders after successful payment confirmation.

d. Delivery Timeline

Delivery estimates provided at checkout are approximate, not guaranteed.
Delays caused by transport companies, weather, or incorrect addresses are beyond our control.

e. Fraud Checks

We reserve the right to:

Cancel suspicious orders
Request verification details
Delay processing for security reasons

6. Order Confirmation & Processing

After placing an order, you will receive:

An order confirmation email/SMS
Status updates until delivery

We reserve the right to refuse service or cancel orders at our discretion.

7. Shipping & Delivery

Shipping costs, timelines, and available delivery options are displayed at checkout.

Please note:

Deliveries are handled by trusted courier partners
Failed deliveries due to wrong address or unreachable phone numbers may require additional fees
Shipping delays caused by courier services are not our liability

8. Returns, Refunds & Exchange Policy

Due to the nature of perfume products:

Opened or used items cannot be returned
Returns are accepted only if:
✔ The wrong item was delivered
✔ The product was damaged upon arrival
✔ The item is unused and sealed

Refunds (when applicable) will be processed within 7–10 business days.

9. Account Creation

When creating an account:

Your login details must remain confidential
You are responsible for any activity under your account
We may suspend accounts for suspicious or abusive activities

10. Newsletter & Marketing

By subscribing, you agree to receive promotional emails or SMS from us.
You may opt out anytime.

11. Intellectual Property

All content on this website—including images, logos, descriptions, and designs—is the property of Williams Joe Integrated Enterprise and may not be copied or reused without permission.

12. Limitation of Liability

We are not responsible for:

Delays caused by shipping partners
Allergic reactions or misuse of products
Losses arising from incorrect delivery details
Website downtime or technical errors

Use of our products is at your own discretion.

13. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or practices of those websites.

14. Changes to Terms

We may update these Terms at any time.
Revised versions will be posted on this page with an updated date.

15. Contact Information

For questions regarding these Terms or your order, reach us at:
Email: info@williamsjoeperfumery.com
Phone: 09165600106
Address: Primus City Building, By Police Post, Eneka Link Road, Port Harcourt.